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Helping patients, families, and referral sources access hospice benefits begins with recognizing and honoring people’s emotional and psychological processes, including anticipatory grief, fear, denial, and more.
This webinar will explore how to identify common internal barriers and use effective, compassionate communication strategies to move everyone forward. You’ll learn proven approaches, gain practical tools, and identify key phraseology that can help break down resistance and build trust during this crucial decision-making time.