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“Difficult” or “challenging”? How do you view people with personality quirks or actual disorders?
This interesting webinar will teach you how to differentiate between personality styles, features, traits, and disorders. Once you know what to look for, you can interact more deliberately and improve your methods of dealing with both clients and team members.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Expound on the importance of not using “disorder” criteria for the purpose of diagnosing and treating at work
• Explain the importance of understanding that personalities are an outward expression of each individual’s worldview
• Apply two models that can assist team members work more cooperatively alongside various personalities instead of pushing against them
• Employ three different approaches for three different personalities to demonstrate person-centered care based on personality models
  

WEBINAR DETAILS
People are multidimensional. Understanding how various individuals see and interact with the world can significantly help with providing higher levels of care. With this understanding you can skillfully work with, and alongside, those perceived to be “challenging” instead of experiencing them as “difficult.” This webinar will focus on working with various specific personalities by providing information and skills to assist all team members.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice
• Home Health
• Home Care
• Palliative Care
  

WHO SHOULD ATTEND?
Since this webinar is focused on how each person interacts with others, it will be useful for all members of the interdisciplinary team, managers, and the leadership team.